A Warm Welcome

When arriving at a Flynn hotel such as the Newpark Hotel Kilkenny, you will find an easily accessible sanitising station at the entrance. Our team looks forward to welcoming you and guiding you through an adjusted check-in procedure.

An online mobile check-in/out facility will be offered and encouraged in order to promote a stay as contactless as possible while still making you feel connected to the hotel and it’s team members

At check-in, you will be offered the possibility of choosing the new “Do Not Access My Room” option, which means that while all services remain available, our employees will not enter your room during your stay, unless you express a wish to have your room serviced.  Room-service deliveries, luggage assistance, and other services will still be offered in keeping with social distancing measures.  Our BWC bespoke signage will guide you safely in the hotel lobby, and our colleagues will observe social distancing whilst checking you in and out should you choose not to avail of the mobile facility

Contactless payment options and e-mail receipts will be encouraged.  Where this is not possible, payment terminals will be disinfected before and after each transaction.

Key Cards will be disinfected with a medical-grade antimicrobial agent after each stay.